Training Guide

Get up and running with LocateIQ

A field-ready walkthrough — from installing the app to syncing IQ-scored points into your GIS. Work through it in order for your first locate, or jump to any step.

1

Install & grant permissions

Download LocateIQ from the App Store (iOS) or Google Play (Android). On first launch you'll approve the access the app needs to do its job in the field:

  • Location — required for GPS positioning and every captured point.
  • Bluetooth — required to connect external GNSS receivers and locators.
  • Camera — optional, for geotagged field photos.

Review the Terms of Use and Privacy Policy on the permissions screen, then continue.

No receiver yet? You can still explore with your phone's built-in GPS. High-precision work needs an external RTK receiver (step 3).
2

Choose how you sign in

LocateIQ works three ways. Pick the one that matches your account — you can change later.

ArcGIS

Sign in with your Esri / ArcGIS Online account. Your data syncs two-way with your own org's feature services.

Subsurface Maps

Sign in with your Subsurface Maps credentials. Capture straight into your DM maps with photo attachments.

Local (Free)

No account needed. Capture and export from the device. Add your info anytime and we'll help you get set up.

Forgot a password? On the sign-in screen tap Forgot your password? — ArcGIS passwords are managed by your org admin; Subsurface Maps can email you a reset.
3

Set up positioning

For survey-grade accuracy, pair a receiver and feed it corrections:

  • Connect your receiver — open the Bluetooth screen and select your GNSS device. Supported receivers and locators appear automatically.
  • Add NTRIP corrections — enter your caster host, port, mount point, and credentials to stream RTK corrections. Your fix type (RTK Fixed / Float) shows live.
  • Capture Lock — set the accuracy and fix-type gates you're willing to record at. Points below your threshold are held back so bad fixes never make it into your data.
  • Coordinate system — confirm your EPSG / datum, geoid, and epoch so elevations and northings land where you expect.
4

Open or create a map

From Projects, open the map or web map you'll be working in — or start a new local project. In ArcGIS and Subsurface Maps modes your existing layers load so you're capturing into the right place from the first point.

Set your active layer and default attributes so each capture is tagged consistently without extra taps.

5

Capture points, lines & photos

  • Points — stand over the feature, confirm your fix, and tap capture. Attributes and the LocateIQ Rating are recorded with each point.
  • Lines — capture a run of points sharing a note/utility; LocateIQ builds the polyline for you.
  • Photos — snap a geotagged photo that syncs as a feature attachment, right where you're standing.
Everything works offline. Points queue on the device and sync automatically when you're back on a connection.
6

Trace with Locate Mode

Locate Mode turns a walk-out into a scored line. As you sweep with your locator, LocateIQ reads the signal and plots the trace with live audio feedback and a running quality score — so you can hear and see where the line is confident and where it isn't.

7

Read the LocateIQ Rating

Every point carries a LocateIQ Rating — a per-point snapshot that combines the electromagnetic field reading, GNSS quality, and the consistency of your locate. It tells you the confidence of both the locate and the mapped position, so a reviewer can trust the good points and revisit the weak ones.

How the Rating is calculated →

8

Sync & export

  • Cloud sync — ArcGIS and Subsurface Maps data flows back to your org's services (two-way in ArcGIS).
  • Exports — produce KMZ (with photos), CSV, or GeoJSON for hand-off or archiving.
811

Working 811 tickets Optional

Load a ticket to capture inside its boundary with due dates and status tracked. Downloaded utility lines display on the map alongside the boundary, and you can generate a public share link so contractors and stakeholders can view — and comment on — the ticket without an account.

Field tips & troubleshooting

  • Receiver won't connect? Confirm Bluetooth permission is granted and the receiver is powered and in range; re-select it from the Bluetooth screen.
  • NTRIP won't connect? Double-check host, port, mount point, and credentials, and that you have a data connection.
  • Points look off? Verify your coordinate system, geoid, and epoch, and that your fix type meets your Capture Lock gate.
  • Data not syncing? You may be offline — points sync automatically once you're back on a connection.

Still have questions?

Setup, schema, or field questions — a real person answers. Reach us at support@locateiq.com.

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